Get information on where the calls you receive come from and optimize your marketing strategy. The Call Whisper service allows you to track the phone calls you receive through your advertising channels thanks to a personalized message that you will listen at the beginning of every call you receive, while the customer hears the phone ring (for example: “This phone call arrives thanks to the campaign made on portal A; the customer is calling you for your ad # 5). This allows you to choose the right approach to the phone call and facilitate the negotiation by demonstrating responsiveness and promptness to the customer.
For those campaigns for which you prefer to have very precise tracking, it is possible to dynamically assign a different number to each user. In this way, when our system receives the call, it is possible to know precisely the path taken by the user to reach your ad. This allows you to optimize costs by directing resources towards the best performing campaigns.
The ProxyNumber dashboard generates advanced analytic data on calls. In this way it is possible to constantly improve the offer and measure the performance of the service.
Origin and interests
Knowing which product or service a calling customer is interested in can be crucial in choosing the right approach and concluding a deal. The service allows you to get information about the visitor and the product / service of interest even before replying.
Medium-sized companies use CRM and other cloud systems for their daily activities. The APIs allow you to integrate ProxyNumber services without having to upset already tested processes and operating methods. All data generated by call monitoring can be integrated into existing systems, simplifying work and ensuring maximum operational efficiency of the staff.
Received telephone calls are transcribed and archived, just like with e-mails and text messages. With the tools offered by artificial intelligence, it is possible to analyze the data generated by the calls and exploit them to improve the service and increase leads. For example, you can search for conversations based on specific criteria such as phrases or keywords.
Each individual company is organized in a different way and requires specific data. With our custom forms, the ProxyNumber platform adapts to the needs of each company.
Adding a snippet to your website allows you to know the exact page from which the call came. It has never been easier to assign to a phone call the exact product or service that the potential customer is viewing and request an immediate feedback / review / action at the end of the conversation.
Receive contacts and reservations even when your business is closed or no one can answer the phone because they are busy or not present on the phone. Thanks to machine learning we are able to answer phone calls asking for useful information based on category models (restaurants, hotels, farmhouses, real estate agencies, etc.) or tailor-made for you. We reserve tables, take away orders, rooms and much more.